DELIVERY INFO
We’re a UK based company, delivering within the UK and worldwide.
To minimise wastage we make everything to order. After you have received your order confirmation we will process your order within 2-5 business days (excluding weekends and holidays). During busy periods, such as Christmas, the processing times may increase to 7-10 working days.
You will receive another notification when your order has been dispatched via Royal Mail.
DELIVERY CHARGES
UK from £3.75
EU from £5.00
USA from £6.50
ROW from £7.50
USA from £6.50
ROW from £7.50
Shipping charges for your order will be displayed at checkout, are based on the weight of your order and the country we are delivering to.
DELIVERY TIMES ONCE DISPATCHED
Please allow 2-5 working days for orders to be processed.
UK
ROYAL MAIL 48 STANDARD / TRACKED SERVICE
Delivery aim from dispatch 2-5 business days*
EU
ROYAL MAIL EU STANDARD / TRACKED SERVICE
Delivery aim from dispatch 5-7 working days*
USA
ROYAL MAIL USA STANDARD / TRACKED SERVICE
Delivery aim from dispatch 5-10 working days*
REST OF WORLD
ROYAL MAIL ROW STANDARD / TRACKED SERVICE
Delivery aim from dispatch 5-10 working days*
*Please note that we are reliant on Royal Mail and their partners and if local postal services are experiencing delays, we have known deliveries to take longer. We cannot be held responsible for postage delays either in the UK or to Overseas.
**Please note that you may be required to pay import duties and local taxes on your parcel if you live outside of the UK. We have absolutely no control over these charges/duties/taxes, and they cannot be refunded or returned.
For any questions or further assistance, please email us at hello@portmanstreet.com and one of our team members will do their best to help you with any enquiries.